The procurement and acquisition segment relates the customer with external supply sources of products and/or services that shall be specified, procured, contracted, ordered, received, inspected and paid.

The transportation segment identifies the location of each good or service (or service provider) and the necessary transportation required for the correct management and delivery of required good or service.

On the logistic support segment the total quality of the supply is monitored with the correct identification of the material delivered, crosschecked with the required specification, providing the post sale customer care, with the management of deployment, commissioning, warranty, technical assistance, and training.

These 3 segments are intrinsically related with each other. The key is to provide satisfaction to the customer.

AmazonTech’s in-depth knowledge in the logistics processes, generated the development of I2Logi Suite, and guarantees the complete understanding of customer’s requirements on every step of the supply chain management, developing customized solutions for Logistics planning as the company's BPM solution, or integrating with legacy systems.

Custom Solutions & Integration

AmazonTech can develop and implement customized solutions addressing your organization's specific needs.

AmazonTech acts as a System Integrator Company performing activities during the whole project life cycle which includes activities such as:

• Knowledge Engineering: qualified professionals dedicated to knowledge identification, register and organization, in the most diverse areas of Knowledge Domain, to enable the implementation of project Knowledge Base.
  

• Systems Engineering: analyze of user needs, design system architecture, analyze system components, extracting the system requirements for project development.
  

• Software Development: software development tasks in accordance with the company’s Software Development Program.
  

• Support for the development and integration and test environment: professionals perform activities related to installation, configuration and management of equipment, software and tools needed for the Software Development Program activities, configuration control, integration and test environment and formal acceptance of the system.
  

• Integration and Tests: prepare test planning and description, verify and control configuration and integration of the many components of the system, maintain change records and prepare formal acceptance of the system.
  

• User Training: prepare operation and maintenance courses, training plan, operation and installation manuals, as well as conduct the training activities.
  

• Installation and Startup: perform equipment installation and software deployment, site acceptance tests, as well as system startup.
  

• Assisted Operation: follow up and support activities to the end user to assist routine operations.
  

• Technical Assistance and Maintenance: troubleshooting and repair services on an on-call basis. Support is also provided whenever software updates are mandatory.
  

• Project Management: project management to ensure that project schedule and deliveries are according to contract, and corrective measures are implemented in advance.
  

• Requirements Planning considering a detailed scope, definition of methodologies to be used [technical /managerial], list of documents / products, planning of service and product procurement, planning of mobilization / de-mobilization of human resources, definition of technical and organizational interfaces, compatibility of work and financial schedule, and risk management.